Celebrity Service: discover an inspiring way to serve like never before. Your customers will love you. Your competition will not. Inside this book you will find the answers to set you, your team and your business apart in your industry. From the cabin crew member who gives away prizes, to the restaurant in downtown Philadelphia with knockout entertainments, you'll see how service will always lead to the sale. You'll find out why 5-star service should be outlawed and why one Paralympian continues to inspire the next generation. You'll discover what to do when you can't deliver on your promise and how to offer superb service - even when you're closed! Geoff will reveal the philosophy, the stories and the award-winning results which have led companies across six continents to out-perform their competitors. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

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Bibliographic Details

Title: Celebrity Service
Publisher: Right Book Press, United Kingdom
Publication Date: 2018
Language: English
ISBN 10: 1912300184
ISBN 13: 9781912300181
Binding: Paperback
Edition: 2nd Edition
Condition: Very Good
Weight: 318 grams

About this title

Synopsis

Inside this book you will find the answers to set you, your team and your business apart in your industry. From the cabin crew member who gives away prizes, to the restaurant in downtown Philadelphia with knockout entertainments, you’ll see how service will always lead to the sale. You’ll find out why 5-star service should be outlawed and why one Paralympian continues to inspire the next generation. You’ll discover what to do when you can’t deliver on your promise and how to offer superb service – even when you’re closed!

Geoff Ramm will reveal the philosophy, the stories and the award-winning results which have led companies across six continents to out-perform their competitors.

About the Author

Geoff Ramm is the creator and author of Celebrity Service and OMG Marketing. He knows the only way you can attract more customers is to create jaw-dropping marketing, and the way to keep those customers is to have great customer service.

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