Celebrity Service This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. .

Seller Inventory # 7719-9781912300181

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Bibliographic Details

Title: Celebrity Service
Publisher: SRA Books
Publication Date: 2018
Language: English
ISBN 10: 1912300184
ISBN 13: 9781912300181
Binding: Paperback
Edition: 2nd Edition
Condition: Very Good

About this title

Synopsis

Inside this book you will find the answers to set you, your team and your business apart in your industry. From the cabin crew member who gives away prizes, to the restaurant in downtown Philadelphia with knockout entertainments, you’ll see how service will always lead to the sale. You’ll find out why 5-star service should be outlawed and why one Paralympian continues to inspire the next generation. You’ll discover what to do when you can’t deliver on your promise and how to offer superb service – even when you’re closed!

Geoff Ramm will reveal the philosophy, the stories and the award-winning results which have led companies across six continents to out-perform their competitors.

About the Author

Geoff Ramm is the creator and author of Celebrity Service and OMG Marketing. He knows the only way you can attract more customers is to create jaw-dropping marketing, and the way to keep those customers is to have great customer service.

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Store Description

Started in an unfortunate mother's basement in 2004 with books that a student layabout no longer needed, AwesomeBooks now stocks over 2 million titles which are ready to be sent to your door within 24hours of ordering. Our heritage is in supplying great quality used books. We have over 1.8 million books in our distribution centre ready to be shipped to you at any time. We also sell new books and are increasing our range of titles every day.

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Seller's business information

WRAP Ltd
Unit 4,, 119 Loverock Road, Reading, RG30 1DZ, United Kingdom

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All our books are used in either Good or Very Good condition. Should there be any problems after purchase email us and we will sort it out to your satisfaction.

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