A low cost alternative to books that blend Technical Communication and Business Communication, this new edition emphasizes the latest developments in these fields, including the importance of emerging technologies, global communications, and usability testing.

About the Authors

Dr. Donald H. Cunningham, professor of English and coordinator of technical and professional communication in the Department of English at Auburn University, is author of a number of college textbooks. He has served as president of the Association of Teachers of Technical Writing and was founding editor of The Technical Writing Teacher (now Technical Communication Quarterly). He also has served as a member of the Executive Committee of the Conference on College Composition and Communication. He is a fellow of the Association of Teachers of Technical Writing and the Society for Technical Communication. He was awarded the Society for Technical Communication Jay R. Gould Award for Excellence in Teaching Technical Communication.

Dr. Thomas E. Pearsall, professor emeritus and former head of the Department of Rhetoric at the University of Minnesota, is author of a number of college textbooks. He has served as president of the Association of Teachers of Technical Writing and is the founder and first president of the Council for Programs in Technical and Scientific Communication. Dr. Pearsall is a fellow of both the Society of Technical Communication and the Association of Teachers of Technical Writing. He is listed in Who�s Who in America and the Who�s Who is the World.

Dr. Elizabeth Overman Smith, associate professor, associate head, and coordinator of instructional technology in the Department of English at Auburn University, has worked as a writer, an editor, and a trainer for organizations providing computer-related training. She is active in the Association of Teachers of Technical Writing and the Society for Technical Communication. She is the manager of the STC honor fraternities Sigma Tau Chi and Alpha Sigma.

"About this title" may belong to another edition of this title.

Store Description

ThriftBooks is a fully independent seller of used books, having sold more than 160 million used and new books since we started in 2003. Each quality used book is sorted, graded, shelved and shipped by hand by our team of dedicated employees in our seven warehouses across the US. We have the best selection of books, in the right condition and format, at everyday low prices. We also have a dedicated, US-based Customer Service team, ranked in the top three by Newsweek for Best Customer Service in 2018 and 2019, so you can shop with confidence. We support and invest in our employees, appreciate and value our customers, and truly believe in the power of the written word to educate, energize, and engage readers of all ages and interests.

Visit Seller's Storefront

Seller's business information

Thrift Books Global LLC
18300 Cascade Ave S, Seattle, WA, 98188, U.S.A.

Sale & Shipping Terms

Terms of Sale

We guarantee each book that we send you. If you have any problems, please contact
our dedicated customer service department. They will do everything possible to
ensure you are happy with your order.

Shipping Terms

All domestic Standard shipments are distributed from our warehouses by OSM, then handed off to the USPS for final delivery.

2-Day Shipping is delivered by FedEx, which does not deliver to PO boxes.

International shipments are tendered to the local postal service in the destination country for final delivery – We do not use courier services for international deliveries.

Shipping rates within U.S.A.

Shipping rates within U.S.A.
Order quantity	4 to 8 business days	4 to 8 business days
First item	US$ 0.00	US$ 0.00

Delivery times are set by sellers and vary by carrier and location. Orders passing through Customs may face delays and buyers are responsible for any associated duties or fees. Sellers may contact you regarding additional charges to cover any increased costs to ship your items.