First published in 1998. This is an accessible book about working with people who have challenging behaviours for professionals, parents and carer. The focus and emphasis is on the practicalities- what is good practice? What do you do in challenging situations? What are good incident management procedures- particularly ones avoiding needless conflict and the user of dominance by staff? How do staff work together, plan and problem solve? Staff from a variety of disciplines provide accounts of their work and the editor's commentary and summary highlights issues of practice, technique and theory from the accounts.

About the Author

Edited by Dave Hewett, freelance consultant, lecturer and trainer offering staff development services to practitioners from all professions in the areas of communication and challenging behaviour.

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