The 5C Model has evolved and grown. In addition to the classic and foundational material that informed the original research. The second edition of Change Happens has new material, tools for practical application and web links to additional online resources to support your change efforts. Join me in Change Happens as we continue to apply the 5C Model in service of organizations and employees to create more successful change efforts that truly leverage the value of the human dimension. In light of the growing emphasis on resilience, a new chapter exploring the role of leadership sustainability amidst change has been added. Research in the area of values-based leadership is now more fully represented as a result of research I conducted. Material has been added throughout to reflect the learning that clients and I have continued to experience since the first edition of Change Happens was published. May this revised edition of Change Happens continue to support you as you honor the human dimension amidst change.

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