Change That Works: How to Make Transformation Happen

A comprehensive companion for sustainably effective change processes. 

This playbook is for anyone who wants to drive change or who is asking themselves why change fails. It focuses on success factors, practical guidelines, and valuable recommendations for action to create a powerful transformation journey and tackle the dynamics, power structures, and emotions that influence every change. This book presents fundamental change principles from psychology, sociology, and systems theory in an understandable way and enriches them with the latest findings from neuroscience.

An experienced team of over forty consultants from six European countries makes change tangible for topics such as culture, strategy, innovation, intrapreneurship, mergers and acquisitions, digitalization, and leadership. With one hundred change tools available for immediate download, this publication includes a ready-to-use toolbox. Illustrations by cartoonist Tex Rubinowitz also prove that change doesn't always have to be dead serious.
 

The authors of this book are part of ICG Integrated Consulting Group, a European consultancy that originated in Austria. We are based in ten countries and look back on a rich forty-year history. Our team of over one hundred consultants shares a passion for effective, hands-on consulting that puts people first. To ensure sustainable change, we approach processes “inside and outside the skin,” integrating both facts and emotions. This way, we strive to contribute to what we call “meaningful organizations” in which people can reach their full potential. Over the years, we have engaged in numerous change processes across various sectors—from international corporations to public organizations and family-owned businesses. Taking co-creating and working on an equal footing with our clients seriously, we faced many unique challenges. In this book, we capture our collective knowledge