Changing the Conversation: The 17 Principles of Conflict Resolution

Caspersen, Dana

ISBN 10: 1781254699 / ISBN 13: 9781781254691

Published by Profile Books, 2015

About this Item

Most items will be dispatched the same or the next working day. An apparently unread copy in perfect condition. Dust cover is intact with no nicks or tears. Spine has no signs of creasing. Pages are clean and not marred by notes or folds of any kind.

Seller Inventory # wbs5923209899

Bibliographic Details

• Title: Changing the Conversation: The 17 Principles of Conflict Resolution
• Publisher: Profile Books
• Publication Date: 2015
• Language: English
• ISBN 10: 1781254699
• ISBN 13: 9781781254691
• Binding: Soft cover
• Condition: Like New
• Weight: 500 grams

About this title

Synopsis

You can't change how other people act in a conflict, and often you can't change your situation. But you can change what you do. Changing the conversation is a graphic, two-colour manual that teaches essential strategies for resolving conflict in your life. Breaking the process down into 17 easy-to-grasp principles, it shows how you can facilitate listening and speaking, build useful dialogue and look for ways forward. Clearly explained, and filled with real-life examples and practical exercises that allow you to test the strategies as you read, changing the conversation will show you how to step out of destructive patterns, discover new ways to approach problems, create useful dialogue in difficult situations, and find long-lasting solutions for conflicts.

About the Author

Joost Elffers is the packager and producer of the New York Times bestseller The 48 Laws of Power, The Art of Seduction, and The 33 Strategies of War. He is also the producer of Viking Studio's Secret Language series, Play with Your Food, and How Are You Peeling? He lives in New York City. Award-winning dance artist and conflict mediator Dana Caspersen has been a primary collaborator of choreographer William Forsythe in the Ballet Frankfurt and The Forsythe Company for the last 25 years. Since completing a master's degree in Conflict Studies and Mediation from the Woodbury Institute at Champlain College in Vermont, she has developed and offered conflict workshops and public dialogue projects internationally. She also holds a master's in Dance from Hollins University. She lives in Vermont.