Title: Changing Information Services and User Experiences: 187 (IFLA Publications, 187)
Publisher: De Gruyter Saur
Publication Date: 2025
Language: English
ISBN 10: 3111335836
ISBN 13: 9783111335834
Binding: Hardcover
Condition: Brand New
Weight: 3 kilograms

About this title

Synopsis

This publication focuses on changing information and reference services across international academic libraries in the post-pandemic era. Looking forward, what models have remained or changed in public services over the past five years as a result of library transformations during the pandemic? Academic librarians will find value in this publication, as it examines shifts in the user experience, tracking user journeys, marketing and outreach, and user-centred learning and reference in an intercultural and global context.

About the Author

C. Furno, American Univ. of Sharjah, UAE; M. K. Saba, American Univ. in Cairo, Egypt; M. St�pel, American Univ. of Paris, France.

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