Chargebacks can wreak havoc on your cash flow and profitability. If they happen too often, your processing fees can skyrocket, and you may even lose the privilege of accepting credit cards for payment. This book is your guide for preventing chargebacks and, when they happen, fighting them more effectively. It provides a full understanding of what chargebacks are, who makes them happen, why they happen, and what you can do about them.

Inside…

Understand the chargeback process
Calculate the high cost of fraud
Dispute chargebacks effectively
Enlist expert help
Make sense of chargeback codes
Manage recurring payments
Protect your reputation

About the Author

Monica Eaton-Cardone is an international entrepreneur, speaker, author, and industry thought leader. She is the co- founder and COO of Chargebacks911, a risk mitigation firm helping online merchants optimize chargeback management globally through offices in North America, Europe, and Asia.

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