Cisco Voice Gateways and Gatekeepers provides detailed solutions to real-world problems encountered when implementing a VoIP network. Each chapter presents an overview of a technology followed by a detailed scenario and associated solutions. Emphasis is placed on the accepted best practices and common issues encountered. It will initially serve readers as a reference for complex gateway and gatekeeper deployments and will also be a valuable study aid for the Cisco Certifified Voice Professional (CCVP) certification track. Cisco Voice Gateways and Gatekeepers is divided into five sections. Part one provides an introduction to the roles of both gateways and gatekeepers and includes advice on when to use each. Part two focuses on deploying gateways; working with MGCP, H.323, and SIP; connecting to the PSTN, PBXs, and the IP WAN; configuring basic and advanced dial peers; and implementing SRST. Part Three focuses on deploying and configuring gatekeepers. Part four discusses use of gateways and gatekeepers in a service provider environment. Part five addresses use of the Cisco Tool Command Language (TCL). This book is also recommended self-study training for the CCVP GWGK exam.

About the Author

Denise Donohue, CCIE No. 9566, is a design engineer with AT&T. She is responsible for designing and implementing data and VoIP networks for SBC and AT&T customers. Prior to that, she was a Cisco instructor and course director for Global Knowledge. Her CCIE is in Routing and Switching.

David L. Mallory, CCIE No. 1933, is a technical education consultant with Cisco Systems, Inc. supporting Cisco voice certifications. Prior to this role, David was a systems engineer supporting several global enterprise customers. David has presented on voice gateways and gatekeepers at Networkers and has achieved four CCIE certifications: Routing and Switching, WAN Switching, Security, and Voice.

Ken Salhoff,CCIE No. 4915, is a systems engineer with Cisco Systems, Inc. Ken has been specializing in voice technologies with Cisco for the past six years. In the systems engineering role, Ken has supported several global enterprise customers using Cisco voice technologies. Ken has achieved two CCIE certifications: Routing and Switching, and Voice.

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