Clueless, a practical guide for coaching leaders and employees at all levels does a masterful job of providing a clear framework for behavior change (Enlighten, Encourage & Engage), relevant evidence-based coaching research and conceptual models as well as useful strategies and skill building exercises that coaches can directly use in their practice with clients. Each indivdiual behavior stage represents a milestone for clients to transition from successful adopters to successful maintainers of new behaviors. Not only does it help coaches learn what to do, it shows them why and how to maximize and influence successful behavior change over time. While aimed at coaches, this book is also a critical how-to resource for practitioners such as trainers, managers and those involved in professional development.

About the Author

Sandra Mashihi is a senior organizational psychologist who manages the executive coaching services with Envisia Learning, Inc. She is an experienced executive coach, inspirational speaker and workshop trainer. Kenneth Nowack is a licensed psychologist (PSY13758) and President/Chief Research Office at Envisia Learning Inc. a leading international provider of leadership assessment products and services. He is a keynote speaker and has authored and published numerous popular assessments including the Emotional Intelligence View 360, Manager View 360, StressScan and Innate Index personality inventory. He is a guest lecturer at the UCLA Anderson School of Management, serves on the editorial board of Consulting Psychology Journal: Practice and Research, and is a member of Daniel Goleman's Consortium for Research on Emotional Intelligence in Organizations. Ken is also an Associate Editor of Consulting Psychology Journal: Practice and Research (APA Division 13).

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