Synopsis
This Volume 2 book builds on the work presented in Volume 1. In Volume I, the focus is on the individual and equipping you with tools to help your clients succeed, as well as growing your knowledge and confidence in the world of coaching.
Coach Anyone About Anything, Volume 2 addresses a different perspective of coaching: coaching within the organization. You can still apply all the tools personally; however, the tools contained herein will help you to bridge your work from an individual to an organizational context.
Who is this book for? For managers who want to have their employees improve their performance. It will help supervisors save time through coaching to develop their people, not just train them. For executives committed to expanding their direct reports ability to take on extraordinary business objectives and win. It's for chief executives looking to create and sustain a coaching culture to help guarantee continued success and increase shareholder value. And this book will assist mentors who want to do more for their proteges than merely orient them to their organization's traditions and customs. For professional coaches on the hunt for proven tools and techniques to help their clients make more money.
Coaches desiring new, straightforward ways to contribute to their clients will find this volume a gold mine of fresh approaches. For coaches seeking easy-to-implement performance models to enable their players/clients to increase their revenues and profits.
By the way, throughout the book we will refer to persons being coached in any industry as players. And every coaching approach we share with you can be applied to teams as well as individual players. For people who would love to learn how to coach themselves to achieve their goals. In these pages you will discover models and lenses to help give your players an eagle's view of their organizations in order to illuminate the pluses and minuses. You will discover a process to help players uncover the things they have in place that drive high performance and those things that dampen it. This methodology includes helping your clients to invent ways to redesign their business processes to generate greater results.
Sales coaching has become a hot topic today in many enterprises since the Sales Executive Council published these revelations: 1. Average producing salespeople improve their performance 19 percent when receiving effective sales coaching. 2. Poor sales coaching drives sales results down and is actually worse than no sales coaching at all. We offer you unique tools and proven techniques to coach salespeople effectively. We will also dismantle the notion that sales coaching is merely a new trendy term for sales management or sales training common misconceptions.
Coaching is a conversation, and effective listening is critical, of course. But did you know that players can be coached in the appropriate way to listen to different speakers? That's right; players are more successful when they listen differently to coaching, mentoring, leading, and managing. You'll learn about these frameworks for listening to different roles and identify reasons why the responses you receive from players sometimes don t fit the situation.
Have you ever wondered how coaching differs from mentoring? Many people use the terms interchangeably. Well, we offer a set of principles that distinguish the two and increase the power of each. In addition, we differentiate coaching and mentoring from management and leadership. Are there things you've dreamt about but haven t found the time? In these pages, we deliver a new pathway for you and your players to realize your dreams.
Contrasting outcome management with traditional time management is bound to challenge your thinking and supply new openings for achievement.
About the Author
Germaine and Jed have also co-authored Coach Anyone About Anything: How to Help People Succeed in Business and Life, Volume 1; the bestselling humor book series Coaching Soup for the Cartoon Soul; The Power of Coaching: The Secrets of Achievement; The Power of Coaching: Managing the Time of Your Life; and the CD series Ask The Coaches. They are the creators of CoachLab® and the Eagle's View® time transformation and outcome management workshops. Jed and Germaine serve as lecturers in the Practice of Executive Education, Jones Graduate School of Business, Rice University, Houston, TX. Germaine enjoys running marathons, yoga, strength training, and cycling. She finds relaxation in reading, cooking all types of food, and spoiling her nieces and nephews. Jed enjoys, running, cartooning, reading, cycling, and appreciating classic automobiles. They love traveling together and volunteering for youth mentoring programs. Germaine and Jed have been married 21 years and reside in Houston, Texas, with their dogs Gus and Mitzi. Germaine is President of Eagle's View Consulting. She specializes in working with organizations to produce performance breakthroughs in productivity and leadership engagement. Her 23 years of consulting experience is in the design and delivery of training programs that incorporate clients specific developmental needs, such as Rapid Work Redesign, productivity breakthroughs, employee engagement, coaching, and communication skills. She coaches executives, individuals, and groups at all levels to deliver high-impact business results. Her consulting work is multicultural, including work in Europe, Indonesia, Israel, and Canada. Some of the industries Germaine has consulted in are real estate, insurance, sales, forest products, law, manufacturing, mining, and energy. She has also worked with teams of labor and management personnel to produce breakthrough results. Germaine holds a Master of Science degree in Organization Development from The American University in Washington, D.C., and the NTL Institute (National Training Laboratories). She was recognized as a Top Ten Business Woman for the American Business Women Association in 2006 and received the Federation of Professional Business Women s Woman of Excellence award in 2008. Edward (Jed) Niederer, III Jed is Vice President of Sales Effectiveness at National Oilwell Varco. He has coached executives, managers, teams, and entrepreneurs to breakthrough performance for 30 years. A skillful program developer and deliverer, Jed has created and led courses and workshops in personal effectiveness, communication, leadership, sales, and coaching for more than 100,000 people in the U.S., Canada, Europe, the Far East, the Middle East, South America, and Australia. Jed's consulting and coaching career has included work in mining, manufacturing, energy, insurance, computer, forest products, and healthcare industries. He has successfully managed projects involving a wide range of large-scale change methodologies, including Rapid Work Redesign, high-impact work teams, and breakthrough process reengineering. After earning a B.A. in Communications & Advertising from the University of Washington in Seattle, Jed entered the life insurance business and was a million-dollar producer his first year. At age 24 he was appointed the youngest-ever agency manager for Provident Mutual Life, eventually leading his associates to win the President's Trophy. Jed holds a Chartered Life Underwriter (CLU) degree from The American College, Bryn Mawr, Pennsylvania. He served as a Second Lieutenant and aviator in the U.S. Army Transportation Corps.
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