If you are a coach or want to learn how to coach your people in business this book is for you. With a simplified approach to understanding the basics of coaching it will walk new coaches through what to do and what not do to be successful coaching people. Coaching has become a bit of a buzz word but actually knowing how to coach to get results is a real skill that takes practice and knowledge to be successful. Coaching 101 takes you from what coaching is to how to use questions as tools and answers practical things like your role as a coach and when and how to do it. By simplifying the process while still ensuring the credibility of the coaching profession is intact, this book will give you the tips and tricks to be successful coaching in any business environment. The premise of “Ask not Tell” is the basis for all coaching conversations and a 4 step coaching process helps the reader to understand how to approach these conversations. Creating a coaching culture and understanding what a powerful question is, as well as learning how to listen are all key skills for new coaches. This book outlines what these things are and how they can help you to become a great coach. If you want to wow your people, create higher engagement and foster better results, then this book is right for you.

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**Please note our transit times are from the date of dispatch.** We first started out as ?The Paperback Exchange,? a chain of physical bookstores where we would part exchange your beloved books for new stories to transport you to faraway places. However, as shopping started to evolve to online shops and marketplaces, we bid our stores goodbye to become ?PBShop.? This transition has only allowed us to blossom as we now ship thousands of titles to book lovers across the globe. We pride ourselves in being a community of local book lovers which allows our passion and devotion to shine in everything we do. In 2020 we not only celebrated our 20th birthday but our 1st birthday as being completely employee owned after becoming an E.O.T in September 2019. We are proud to be different and embrace standing apart on a book mountain by working from a virtual inventory which allows us to provide thousands of books that may be difficult to get for your bookshelf or your studies. Working with a number of different suppliers allows us to explore other avenues such as puzzles, sheet music and even stationery so we really do have something for everyone. Life is about being versatile in all realms of existence. If this is your first purchase with us, or you are a returning customer, we would like to welcome you to the PBShop family, for there is no friend as loyal as a book. We are a company who put our customers at the centre of everything we do as we understand the importance of reading because once you learn to read, you will forever be free. There are a whole lot of things in this world of ours that we are yet to explore, which is why we will forever inspire curious minds.

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