Coaching International Teams: Improving Communication, Inclusion and Productivity

Do you coach or lead international teams? Do you want to offer really useful solutions that make a difference to productivity and collaboration?

If you are a professional coach or leader of international teams, you will have experienced those moments when you know the team are not communicating well but you don’t know why. And even if you did know why, would you know how to help them?

This easily accessible book guides you through key (and often hidden) reasons for communication breakdown in international teams. It offers solutions based on the five building blocks of inclusion in international teams, a model based on the research of Dr Alexandra Morgan.

With this book, as a coach or leader of an international team, you will be able to:

• Improve understanding and drive down miscommunication
• Take action to ensure all team members have a voice
• Foster effective communication both in the moment, and for the future
• Identify the source of negative emotions in international team settings and know how to alleviate them
• Leverage cultural differences for positive team collaboration

Coaching International Teams is essential reading for international coaches, international managers and leaders, and students of coaching.

Learn strategies that help you leverage the diversity of international teams. Know how to be more inclusive by avoiding common linguistic mistakes. Improve your intercultural awareness and see productivity and collaboration improve as a result.

“Alex in her latest book Coaching International Teams has done an outstanding job to combine solid conceptual depth with very practical advice. Every chapter is well written and ends with suggestions for activities and questions to be asked as a coach or manager. In short, a MUST read of a WOW book.”
-- Fons Trompenaars, Founder and Director of the leading intercultural management consultancy Trompenaars Hampden-Turner, author of Riding the Waves of Culture

“Coaching International Teams by Dr Alexandra Morgan is a welcome addition to the toolkit for those coaching international teams. Whether you are an experienced intercultural coach or a newcomer to the field, this book is full of useful, real-life applications and examples, as well as practical ideas for development activities.”
-- Joyce Jenkins, Intercultural Coach, Founder and Board Member of SIETAR Southeast Asia, Past President SIETAR Europa

“From the use of language to improving cultural awareness and understanding the role of emotions in working with international teams—Alexandra Morgan covers deep concepts and dynamics essential to coach multicultural teams. This is a sound and needed book for anybody who works internationally.”
-- Antonio Papuzza, PhD, Professor and Consultant in Cross-Cultural Management, Leeds School of Business, University of Colorado at Boulder, USA

“A must read for any individual who is keen to enhance his or her people engagement adventures.”
-- Dr Alan Lok, Director, CFA Institute, Hong Kong

“Using accessible language and drawing on numerous real-life incidents, this practical, empathetic and insightful guide explores the multiple ways in which miscommunication and misunderstanding can arise—even (or especially) when we are speaking the same language. This book should be required reading for anyone who leads or works in an international team.”
-- Dr Karen Malan, Program Leader, MSc Intercultural Business Communication, Leicester Castle Business School, De Montfort University, UK

“This book is a must have for anyone who wants to get the best out of a team that has language and cultural diversity.”
-- Jonathan O’Donnell-Young FRSA, Managing Director, Serious Consulting Pty Ltd, Melbourne, Australia