It's Not about the Coffee: Leadership Principles from a Life at Starbucks

Behar Howard

ISBN 10: 1591841925 / ISBN 13: 9781591841920

Published by Portfolio, 2007

About this Item

Leichte Risse. "At Starbucks, the coffee has to be excellent, from the sourcing and growing to the roasting and brewing. The vision has to be inspiring and meaningful. Our finances have to be in order. But without people, we have nothing. With people, we have something even bigger than coffee." Howard Behar, a senior executive at Starbucks, emphasizes the importance of people over profits in shaping the company's culture. He coached leaders at all levels, helping Starbucks become a world-renowned brand. Behar reveals ten guiding principles of leadership, starting with the belief that viewing employees and customers as human beings fosters exceptional results. Treating staff as individuals rather than labor costs leads to greater achievements, while seeing customers as people to serve creates lasting connections. He shares pivotal moments in Starbucks' history, highlighting the need to maintain this culture amid rapid growth. Key principles include: - Know Who You Are: Clarity in values and goals fuels passion.- Think Independently: Encourage independent thinking by breaking down unnecessary rules.- Be Accountable: Embrace transparency and responsibility.- Take Action: Balance passion, purpose, and persistence in decision-making.As work becomes less hierarchical and more relationship-focused, these principles of personal leadership are increasingly vital. This book provides a roadmap for effective leadership in today's interconnected w.

Seller Inventory # 442232b5-ed86-4d50-9fea-0a3081422b45

Bibliographic Details

• Title: It's Not about the Coffee: Leadership Principles from a Life at Starbucks
• Publisher: Portfolio
• Publication Date: 2007
• Language: English
• ISBN 10: 1591841925
• ISBN 13: 9781591841920
• Binding: Hardcover
• Condition: Fine
• Seller catalogs:
  • Management & HR

About this title

Synopsis

A Starbucks executive reveals how to draw on the successful coffee-house chain's examples in order to promote business success, sharing inside stories about key turning points in Starbucks' history to illustrate how the company came to embrace its philosophy about putting people ahead of profits.

About the Author

Howard Behar joined Starbucks as a senior executive in 1989, when it had just twenty-eight stores. His positions have included executive vice president of sales and operations, president of Starbucks International, and president of Starbucks North America. He has also served on the companyÂ’s board of directors since 1996. He lives in Seattle with his wife, Lynn. Behar is donating his proceeds from this book to the CUP Fund (Caring Unites Partners) and the Robert Greenleaf Center for Servant Leadership.
Janet Goldstein is a publishing consultant who has worked with entrepreneurs, business leaders, and nonprofits.