Veteran mediator Barbara Gray presents an innovative approach to successfully mediating multi-party disputes. A superb resource for managers, public officials and others working to solve complex problems such as labor disputes, disposal of toxic wastes, racial integration, and the use of biotechnology.

About the Author

Barbara Gray is an urban planner with eighteen years of professional experience in community design and transportation planning. She currently manages the Transportation Systems Design and Planning group for the Seattle Department of Transportation.

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