Collaborative Crisis Management: Prepare, Execute, Recover, Repeat (eng)
Language: English
Published by University of Chicago Press, 2022
- Softcover
- New
Seller: Brook Bookstore On Demand, Napoli, NA, ItalyBrook Bookstore On Demand
AbeBooks seller since October 11, 2022
Condition: New
US$ 26.59
Quantity: Over 20 available
Add to basketSeller Inventory # H8SBRRNJ2S
- Title
- Collaborative Crisis Management: Prepare, Execute, Recover, Repeat (eng)
- Author
- Cole, Thomas A.
- Publisher
- University of Chicago Press
- Publication year
- 2022
- Condition
- new
- Binding
- Soft cover
- Language
- English
- ISBN 10
- 0226821374
- ISBN 13
- 9780226821375
- Item weight
- 0.3 kilograms
All organizations face crises from time to time, and at a time when news, information (or misinformation), and rumors can spread quickly, a timely and thoughtful response to a crisis, is critical. In this book, two industry insiders offer a primer on how organizational leadership should prepare for and handle crises. The steps, plans, and cautions they offer show how organizations can deal openly and honestly with challenges while continuing to survive and prosper.
Thomas A. Cole and Paul Verbinnen show how successful crisis management requires a multi-disciplined approach enacted collaboratively under strong leadership. Drawing on many real-world examples, they speak to not only what to do during a crisis, but also the need for preparedness and post-crisis follow-up. The book is organized around a broad range of discrete issues that need to be addressed in managing any crisis and provides the steps required to successfully address each of those issues. The authors urge crisis managers to focus attention equally on four phases of management: prepare, execute, recover, and then repeat (after reflecting on the results of the last crisis) with the next one. The emphasis is on preparation and planning, setting up the procedures, and organizing the teams that will respond to each crisis.
Unlike other crisis books that focus solely on communication, Collaborative Crisis Management goes further and in addition to communication, it discusses both the legal obligations and organizational challenges that accompany a crisis. The result is an indispensable guide for leaders, board members, and business students.
"Synopsis" may belong to another edition of this title.
About the Author
Paul Verbinnen is co-chair, North America of FGS Global, a preeminent strategic communications firm. He is actively involved with many of the firm’s clients, including public corporations, high-profile executives, and educational institutions.
"About the title" may belong to another edition of this title.
Brook Bookstore On Demand
Napoli, NA, Italy
AbeBooks seller since October 11, 2022
Shipping rates from Italy to U.S.A.
| Item | 25 to 40 business days | 60 to 60 business days |
|---|---|---|
| First item | US$ 6.18 | US$ 574.29 |
Payment methods
Store description
Account dedicated to Print on Demand titles. Brook Bookstore offers a wide selection of books with a continuously updated catalog and fast shipments all over the world. We hold distribution rights with all of the publishers we promote and are in continuous search of new interesting titles to propose to our customers. We are part of Brandon Group SRL (an Italian company) and all of the orders are shipped from Europe. Depending on availability orders will be picked from our different warehouses. CONTACT US If you have any questions please do not hesitate to contact us sending a message to our store. We have a well prepared customer service team who will be happy to assist you. Our working hours are from Monday to Friday from 9:30 to 18:30 (CET, UTC +1) so messages received during the weekends might be responded with a slight delay but we guarantee you will get back to you as soon as possible. RETURNS If you want to return your order, please submit your request through Abebooks platform. Returns requests are managed case by case by our team and always in line with Abebooks policies: AbeBooks’ Return Policy guarantees that you can return any book for a refund within 30 days, when the return is due to an error on the bookseller’s part. When the motive of the return is not due to an error of the seller it is up to Brook Bookstore to accept the return or else after studying the case. CANCELLATION You can send a cancellation request to our customer service team while the package has not yet been shipped. After that we cannot ensure we can retrieve the parcel but we suggest you to get in touch with us in order to verify the case. INVOICE You can request the invoice to be issued together with the shipment of the order or, at the latest, in the same month of the shipment. …
Specialty
Print on DemandSeller's business information
Brandon Group S.R.L.
Via Vannella Gaetani 27, Brandon Group
Napoli, NA Italy 80121
Terms of sale
Account dedicated to Print on Demand titles.
CANCELLATION
You can send a cancellation request from the order page while the package has not yet been shipped. After that we cannot ensure we can retrieve the parcel but we suggest you to get in touch with us in order to verify the case.
INVOICE
You can request the invoice to be issued together with the shipment of the order or, at the latest, in the same month of the shipment.
RETURNS
If you want to return your order, please contact us for authorization or place a request on the order page. Orders returned without authorization may not be credited.
If your order presents damages or any other issue on arrival we must be advised of this within 14 days of delivery in order to find the most suitable solution for you.
Returns for Brook Bookstore (Brandon Group SRL) are only accepted in the following addresses:
Return address in the United Kingdom:
MHI
(c/o BR Books)
82 Feeder Road
Bristol
BS2 0TQ
UK
Return address in Italy (for all EU countries):
Brandon Group c/o TWS
Via Trento, 9
20067 Tribiano (MI) – Italy
Return address in Japan:
Brandon Group JP
c/o Windows, Inc.
Mr. Jiro Asami
2-12-7-504 Oshiage, Sumida-ku
Tokyo 131-0045 Japan
Return address in the USA:
TruLogic- EZI - Brook Bookstore
5401 NW 72nd ave
MIami FL 33166-4941
Return address in Australia:
Active - Ezi - - Brook Bookstore
2/2-4 Federation Way,
Moorabbin Airport
Mentone, 3194
Victoria
AUSTRALIA
Return address in Canada:
No3rd - Ezi - - Brook Bookstore
520 Ave Lepine
Dorval QC H9P 2V6
CANADA
Return address in Mexico:
Chronos - EZI - Brook Bookstore
Calle Duba 112
Parque industrial Logistik II
79526 Villa de Reyes
San Luis Potosi
*For returns from other areas please contact us in order to provide further assistance.