Title: Communicating Emotion at Work (Key Themes in Organizational Communication)
Publisher: Polity
Publication Date: 2011
Language: English
ISBN 10: 0745648967
ISBN 13: 9780745648965
Binding: Soft cover
Condition: New
Weight: 385 grams

About this title

Synopsis

Communicating Emotion at Work chronicles the rich emotional experiences of employees drawn from a broad cross-section of industries and occupations. It takes a decidedly positive approach, recognizing that emotional communication is a vital and creative response to the challenges of life in complex organizations. The text introduces readers to the engaging and cross-disciplinary body of research that has emerged around organizational emotion. At the same time, each chapter is steeped in real-life emotional narratives, concrete examples, and the contemporary trends that are changing the emotional tenor of work.

About the Author

Vincent R. Waldron is Professor of Communication Studies at Arizona State University.

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