Communicating for Results: A Guide for Business and the Professions (with CD-ROM and InfoTrac)

Hamilton, Cheryl

ISBN 10: 0534606784 / ISBN 13: 9780534606787

Published by Cengage Learning, 2004

About this Item

This book is in good condition with very minimal damage. Pages may have minimal notes or highlighting. Cover image on the book may vary from photo. Ships out quickly in a secure plastic mailer.

Seller Inventory # RDV.0534606784.G

Bibliographic Details

• Title: Communicating for Results: A Guide for Business and the Professions (with CD-ROM and InfoTrac)
• Publisher: Cengage Learning
• Publication Date: 2004
• Language: English
• ISBN 10: 0534606784
• ISBN 13: 9780534606787
• Binding: Soft cover
• Condition: good

About this title

Synopsis

This best-selling introduction to the basic concepts of business communication is designed to improve the communication skills of entry-level managers and employees, and to serve as a reference for experienced professionals who wish to refresh or update their communication skills. Separate chapters on the communication process, organizational theory and culture, and interpersonal communication theory form the foundation for later discussions of critical listening, nonverbal communication, and obstacles to organizational communication. Two chapters are devoted to interviewing and two chapters examine small groups and leadership processes. Four final chapters offer guidance in informative and persuasive presentations, including full-chapter coverage of language and delivery and full-chapter coverage of the use of visual aids. A highly-visual 4-color design, pedagogy that is as practical as it is effective, and a CD-ROM with sample business and professional scenarios, will help your students engage with the material and apply the text's concepts outside the classroom.

About the Author

Cheryl Hamilton, an author well known for her writing style and award-winning teaching, understands the importance of communication as a lifelong skill. Also the author of COMMUNICATING FOR RESULTS, she has conducted a number of research studies, including one published in the COMMUNITY COLLEGE JOURNAL OF RESEARCH AND PRACTICE. Dr. Hamilton has presented more than 32 papers at professional conventions, including those sponsored by the National Communication Association, Southwest Educational Research Association, Western Communication Association, and Texas Speech Communication Association. She has conducted seminars for groups such as the National Property Management Association, Bell Helicopter Textron, U.S. Postal Department, North Central Regional Police Academy, and LTV Aerospace. A native of Illinois, she received her bachelor's degree from Eastern Illinois University; her master's degree from Purdue University in West Lafayette, Indiana; and her doctoral degree from the University of North Texas in Denton.