Title: Communication and Conflict Resolution Skills
Publisher: Kendall/Hunt Publishing Co ,U.S. Jul 2021
Publication Date: 2021
Language: English
ISBN 10: 1524925594
ISBN 13: 9781524925598
Binding: Taschenbuch
Edition: 2nd Edition
Condition: Neu
Dimensions: 279 millimeters width by 216 millimeters height by 10 millimeters depth
Weight: 420 grams

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Turn stressful, difficult situations into experiences of openness and clarity. Communication & Conflict Resolution Skills provides practical applications for improving communication and personal or professional leadership effectiveness. Instructors and trainers can use this book as a reference, and as a workbook to supplement workshops and learning experiences in communication and conflict management.This book presents practical knowledge and skills in a series of small, understandable units that the reader can practice, master, and use as building blocks to enhance interpersonal and group success. Topics Chapter overviews, exercises, and chapter summaries are included to promote understanding and skill development. This second edition now incorporates current research articles and reference links in every chapter so the reader can go beyond the material presented in the text for a more global perspective on communication and conflict resolution skills.

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