Communication Corporate Customer Service Manager(Chinese Edition)

CHEN LI

Published by People Post Press Pub. Date :2008-06-01, 2000

7115179425 / 9787115179425

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Seller: liu xing, Nanjing, JS, Chinaliu xing

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Language:Chinese.Paperback. Publisher: Posts Telecom Press Pub. Date :2008-06 -01. This book systematically describes the communication concept of enterprise customer service management. content and methods. The book is divided into 10 chapters. the first three chapters make the basic concept of customer service. communication. customer characteristics. and leads to communication from the concept of enterprise management and customer service elements; Chapter 4 to Chapter 6. a detailed analys.

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Title
Communication Corporate Customer Service Manager(Chinese Edition)
Author
CHEN LI
Publisher
People Post Press Pub. Date :2008-06-01
Publication year
2000
Condition
New
Binding
paperback
ISBN 10
7115179425
ISBN 13
9787115179425

liu xing

Nanjing, JS, China

5-star seller

AbeBooks seller since April 7, 2009

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