Mary Civiello is President of Civiello Communications Group (CCG), a media and presentation consultancy, and a former New York City television journalist for WNBC in New York, CNBC, and MSNBC. In her twenty years reporting and anchoring the news, Civiello won six Emmys and the prestigious Deadline Club Award from the Society for Professional Journalists. As a media and presentation coach, she was dubbed the corporate executive's "Communications Guru" by the New York Times.
Arlene Matthews is the author and coauthor of numerous books on business communications, stress management, and popular psychology. Her work has also appeared in Money magazine, the Washington Examiner, and other publications.