Communication and Organizational Changemaking for Diversity, Equity, and Inclusion: A Case Studies Approach

This book explores the opportunities, challenges, and effective approaches to organizational change regarding diversity, equity, inclusion, and belonging.

Featuring application-based case studies and practical guidelines for meaningful organizational change, this book problematizes some of the current DEI initiatives in today’s organizations. It examines multiple forms of diversity (e.g., race, age, and mental health) from a variety of perspectives (e.g., leadership and employee), with case studies that demonstrate how changemaking efforts can be reimagined and implemented in better, more nuanced, and more sustainable ways to produce meaningful organizational change. Through these case studies, readers learn from organizations’ successes and failures in their attempts to implement DEI practices. Each chapter concludes with explicit practical implications and/or actionable recommendations for organizational changemaking.

This text will make an impactful addition to courses in communication and diversity or organizational communication/change at the advanced undergraduate or graduate level, and will be an essential guide for professionals wishing to lead change in their organizations.

Bobbi J. Van Gilder is an Assistant Professor of Global and Cultural Communication at Suffolk University, USA.

Jasmine T. Austin is an Assistant Professor of Race and Organizational Communication at Texas State University, USA.

Jacqueline S. Bruscella is an Associate Professor of Organizational Communication at the State University of New York at Oneonta, USA.