Title: The Competent Leader: 19 Critical Skills Any Manager or Supervisor Must Know
Publisher: HRD Press
Publication Date: 2017
Language: English
ISBN 10: 1599962322
ISBN 13: 9781599962320
Binding: paperback
Edition: 3rd Edition
Condition: New
Weight: 19 ounces

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A Best Seller! This 330-page “how to” toolkit for leaders to self-assess and improve core non-technical competencies. Action planning guides facilitate transfer of new knowledge to the workplace. This book answers the questions supervisors are asking today including: How can I better manage my time? Will an open door policy improve communication with employees? What should I delegate and what should I do myself? Is there a secret to correcting negative behaviors? How should I prepare for a performance review? Should I confront conflict or let employees work it out on their own?

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