The Complete Guide to Conflict Resolution in the Workplace
Language: English
Published by Amacom, 2002
- Softcover
- New
Seller: Lakeside Books, Benton Harbor, MI, U.S.A.Lakeside Books
AbeBooks seller since April 6, 2017
Condition: New
US$ 34.38
Quantity: Over 20 available
Add to basketItem description from seller
Brand New! Not Overstocks or Low Quality Book Club Editions! Direct From the Publisher! We're not a giant, faceless warehouse organization! We're a small town bookstore that loves books and loves it's customers! Buy from Lakeside Books.
Seller Inventory # OTF-S-9780814417188
- Title
- The Complete Guide to Conflict Resolution in the Workplace
- Author
- Masters, Marick F.
- Publisher
- Amacom
- Publication year
- 2002
- Condition
- New
- Binding
- Soft cover
- Language
- English
- ISBN 10
- 0814417183
- ISBN 13
- 9780814417188
- Seller catalogs
- 0, VCF
This invaluable resource shows you why it’s so much more valuable to resolve conflict than it is to eradicate it.
People thrive on conflict in most areas of their lives--football games, political debates, legal disputes--yet steer clear from workplace conflicts. However, conflict is a healthy way to challenge the existing order and essential to change in the workplace. The real problem is not conflict per se, but managing conflict.
Packed with exercises, case studies, and checklists, The Complete Guide to Conflict Resolution in the Workplace supplies you with:
- an overview of workplace conflict,
- diagnostic tools for measuring it,
- and techniques for resolving conflict, such as negotiation, labor/management partnerships, third-party dispute resolution, mediation, arbitration, and more.
This authoritative manual also explains step by step how to design a complete conflict resolution system and develop the skills to implement it.
"Synopsis" may belong to another edition of this title.
About the Author
Marick F. Masters, Ph.D. (Pittsburgh, PA) is a professor at the Katz Graduate School of Business, University of Pittsburgh. Robert R. Albright, Ph.D. (New London, CT) is Head of the Department of Management, U.S. Coast Guard Academy.
"About the title" may belong to another edition of this title.
Lakeside Books
Benton Harbor, MI, U.S.A.
AbeBooks seller since April 6, 2017
Shipping rates within U.S.A.
| Item | 4 to 14 business days | 2 to 7 business days |
|---|---|---|
| First item | US$ 3.99 | US$ 12.99 |
Payment methods
Specialty
New and UsedSeller's business information
Ambis Enterprises LLC
3247 Territorial Rd
Benton Harbor, MI U.S.A. 49022