Cheryl Schmidt�s The Complete A+ Guide to PC Repair, Fifth Edition Update presents the fundamentals of computer desktop and laptop installation, configuration, maintenance, and networking through simple, step-by-step instruction based on CompTIA A+^� 2011 Edition objectives. With a focused emphasis on security and customer service skills, this comprehensive book on computer repair introduces the most important tools students need to become professional, customer-friendly technicians using today�s technology.

The A+ Certification Exam criteria are being updated, effective January 2011, to include Windows 7. The Fifth Edition Update now includes Windows 7 material.

About the Author

Cheryl Schmidt teaches computer repair and networking at Florida Community College at Jacksonville, and developed and implements FCCJ�s certification programs. She is the author of The Complete Computer Repair Textbook, A+ Hardware for Technicians, and A+ Operating Systems for Technicians. Schmidt is a certified technician with years of experience in the field.

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