Mary Mitchell, a.k.a. Ms. Demeanor, offers expert advice on everything from table manners to business etiquette. Included are tips for dealing with such social occasions as weddings, funerals, and anniversaries, as well as electronic etiquette for voice mail, beepers, and e-mail.
Mary Mitchell, the author of Dear Ms. Demeanor, is the founder of Uncommon Courtesies, a consulting company that helps corporations and individuals hone their personal interaction skills. Her column is syndicated by King Features.