This unique volume returns in its second edition, revised and updated with the latest advances in problem solving research. It is designed to provide readers with skills that will make them better problem solvers and to give up-to-date information about the psychology of problem solving.

Professor Hayes provides students and professionals with practical, tested methods of defining, representing, and solving problems. Each discussion of the important aspects of human problem solving is supported by the most current research on the psychology problem solving.

The Complete Problem Solver, Second Edition features:
*Valuable learning strategies;
*Decision making methods;
*Discussions of the nature of creativity and invention, and
*A new chapter on writing.

The Complete Problem Solver utilizes numerous examples, diagrams, illustrations, and charts to help any reader become better at problem solving. See the order form for the answer to the problem below.

Review

...Hayes' style is engaging; he can write not to impress but to teach. Difficult concepts are explained well and concrete examples abound.
—CHOICE

...I found much to recommended in the book. The writing is clear and to the point, with a pleasant humor. The examples are generally excellent....Hayes's involvement in much problem solving and creativity research makes these chapters particularly interesting.
—Contemporary Psychology

Both educational and entertaining; this book is a worthwhile acquisition for any library.
—Library Journal

...everything you've ever wanted to know about the subject.
—The Learning Bulletin

Dick Hayes has been a pioneer in showing how to use the new insights of cognitive psychology to teach the skills of problem solving. His book, The Complete Problem Solver, is an exceptionally effective guide for anyone wishing to improve his orher problem solving abilities on the basis of sound and proven psychological principles. The reader gets the additional bonus that the book is not only instructive; it is interesting.
—Herbert A. Simon
Carnegie-Mellon University

"About this title" may belong to another edition of this title.

Store Description

Thank you for visiting our profile. We are a home-based business have been selling books online since 2004 and joined AbeBooks in 2008. Feel free to e-mail us at BasementSeller101@gmail.com. We would be happy to assist you.

Visit Seller's Storefront

Seller's business information

Basement Seller 101
OH, U.S.A.

Sale & Shipping Terms

Terms of Sale

We guarantee the condition of every book as it's described on the Abebooks web sites. If you're dissatisfied with your purchase (Incorrect Book/Not as Described/Damaged) or if the order hasn't arrived, you're eligible for a refund within 30 days of the estimated delivery date. If you've changed your mind about a book that you've ordered, please use the Ask bookseller a question link to contact us and we'll respond within 2 business days.

Shipping Terms

Orders usually ship within 2 business days. Expected shipping times for "Standard" orders is 4 to 14 business days and for "Expedited" orders is 3 to 5 business days. We do accept international orders, although shipment times may vary, usually from 3 to 6 weeks.

If you have any questions about our shipment times and policies, if you need a book faster, or if you would like to check the status of your order, please e-mail us.

Please note that we ship all "Standard" items via US Postal Service Media Mail and all "Expedited" items via US Postal Service Priority Mail. Our international orders go via USPS First Class or Priority International Mail. If you would like us to ship an item via another carrier, please e-mail us and we will try to accommodate you.

We can overnight books domestically and send books expedited internationally for an additional charge.

The majority of our packages are shipped using Stamps.com NetStamps, a non-trackable method. Please note that all items ordered via the "Expedited" shipping method are automatically shipped with Delivery Confirmation. If you would like your item shipped with Delivery Confirmation, please e-mail us before making your purchase.

We ship orders every day, Monday through Friday, (excluding Postal Service holidays) usually by 12PM. If you need to cancel or make changes to an order, please do so as soon as possible -- many requests we get regarding orders are not fulfilled because we find, pack, and ship the book before the buyer contacts us. If you receive a confirmation e-mail from us, it means your order has been shipped and we can no longer make changes to it.

Please note that the majority of our orders ship out within 24 hours, many shipping out the same day they are ordered. Since we usually ship around 12PM, most orders received Friday after 10AM will not go out until Monday. In some cases, we will make a trip on Saturday to get more orders out.

Shipping rates within U.S.A.

Shipping rates within U.S.A.
Order quantity	5 to 14 business days	2 to 6 business days
First item	US$ 5.00	US$ 10.00

Delivery times are set by sellers and vary by carrier and location. Orders passing through Customs may face delays and buyers are responsible for any associated duties or fees. Sellers may contact you regarding additional charges to cover any increased costs to ship your items.