Computer-Mediated Communication Systems: Status and Evaluation (Human Communication Research Series)

Kerr, Elaine B., and Starr Roxanne Hiltz

ISBN 10: 012404980X / ISBN 13: 9780124049802

Published by Academic Press, 1982

About this Item

Hardcover; surplus library copy with the usual stampings; reference number taped to the spine; light fading and shelf wear to exterior; otherwise in good condition with clean text and tight binding.

Seller Inventory # 87417

Bibliographic Details

• Title: Computer-Mediated Communication Systems: Status and Evaluation (Human Communication Research Series)
• Publisher: Academic Press
• Publication Date: 1982
• Language: English
• ISBN 10: 012404980X
• ISBN 13: 9780124049802
• Binding: Hardcover
• Condition: UsedGood

About this title

Synopsis

Computer-Mediated Communication Status and Evaluation synthesizes current knowledge about computerized conferencing systems, electronic mail, and office information-communication systems. It should be of interest both to students and researchers studying this new form of electronic communication and to organizations that are planning the installation of electronic mail or other computer-mediated communication systems and that need to be aware of the information gleaned from the studies presented here.The book is organized into four main sections, focusing on the following (1) What are the important considerations in designing software or choosing a system from the many available options and capabilities? (2) What factors determine whether such systems are likely to be accepted or rejected? (3) What are the likely impacts of such systems upon the individuals, groups, and organizations which use them? It is not the economic costs and benefits, but the social problems and ""payoffs"" in the form of enhanced performance and organizational efficiency that should be the main considerations in deciding whether or not to use a computer-mediated communication system. (4) Given the conditional nature of many of the possible impacts, no system should be implemented without formal evaluation and feedback from users to guide the implementation. The major kinds of evaluational strategies that have been successfully employed are described in this book.