Computer-mediated Relationships and Trust: Managerial and Organizational Effects

"This book examines trust in a third dimension. It considers how building trust is different for managers developing "virtual" relationships. Questions answered include: To what extent can we inform the way: remote workers are managed; electronic commerce is used to sell products and services to unseen consumers; IT is relied on to interface with organizations, virtual or otherwise?"--Provided by publisher.

Linda L. Brennan is an associate professor of management in the School of Business at Mercer University in Macon. She conducts research and consults in the areas of project management and control, with a particular emphasis on project definition, team processes, and change management. Dr. Brennan?s prior work experience includes management positions at The Quaker Oats Company and marketing and systems engineering experience with the IBM Corporation. She received her PhD from Northwestern University, her MBA from the University of Chicago, and her BIE from the Georgia Institute of Technology. She is a licensed professional engineer and a certified project management professional.

Victoria Johnson is dean of the School of Business and Economics at Georgia Gwinnett College. Dr. Johnson is dean of the School of Business and professor of management at Georgia Gwinnett College. She received her PhD in public administration from the University of Georgia and holds a Master of Public Administration and a BA in English from Georgia State University. Her research interests and publications are in the areas of corporate strategy and policy analysis, international business ethics, and corporate social responsibility. She is co-editor of the book, Social, Ethical, and Political Implications of Information Technology and serves on the editorial board of Global Business and Economic Review.