A collection of case studies of failed dot-com companies, offering the reader a wealth of business lessons that can apply to any business, online or not. Quotes and profiles executives of the failed companies, showing readers exactly what they learned about building competitive business models, managing growth, and marketing to make a profit.
ROBERT GLASS is a consultant on software quality issues who has written more than a dozen books on the lessons of computing failures, including Software Runaways: Monumental Software Disasters, and Computing Calamities (Prentice Hall PTR). Glass owns his own company, Computing Trends, and writes a column on software engineering for two societal journals, Communications of the ACM and IEEE Software.