Confident Voices: The Nurses' Guide to Improving Communication & Creating Positive Workplaces

Nurses Teachers Administrators Human Resources ConsultantsStudentsConfident Voices gets directly to the heart of many distressing problems that nurses face and seek to change. Combining stories, facts, experience, and theories, the author presents compelling insights into root causes of medical errors, staffing shortages and workplace violence. Boynton sets the stage for understanding underlying issues and then teaches us how to build healthy work relationships and workplaces. Nurses have enormous potential to transform healthcare. This book transforms that potential into real problem-solving power!

Beth Boynton, RN, MS is a Nurse Consultant specializing in communication and workplace dynamics. She is an adjunct faculty member for New England College, publishes the enewsletter, Confident Voices for Nurses: the Resource for Creating Positive Workplaces, and is a featured columnist for the American Nurse Association-Maine Journal. More info at: www.bethboynton.com and www.confidentvoices.com.