Conflict Fluent: Mastering the Five Conflict Approaches

In today’s contentious culture, how do you get what you want while preserving your important relationships and your own integrity?
Some suffer in silence as chronic avoiders. Others can’t help but challenge people who say or do something they disagree with. But you can learn to transcend your innate personality and old habits to respond thoughtfully and strategically to any conflict.
In Conflict Fluent, conflict resolution specialist Emily Taylor teaches readers five proven approaches. She candidly draws on her own personal experiences with family, friends, and colleagues as well as examples from contemporary culture and politics. Taylor demonstrates practical, down-to-earth methods for navigating the most difficult conversations and maps a path for becoming fluent in all five conflict approaches.

Emily de Schweinitz Taylor is a certified mediator, conflict coach, author, and mother of five growing children. She served for several years as the assistant director of Brigham Young University Law's Center for Peace and Conflict Resolution and is pursuing a doctoral degree in developmental psychology. Taylor holds a master's degree from the University of Chicago in International Policy and another from the University of Denver in Conflict Resolution. Currently, she serves as Mormon Women for Ethical Government's Peace Root Director and on the boards of the BYU Jerusalem Center Alumni and the Schweinitz Family in Germany. For the past four years, Taylor has enjoyed being a regular guest on BYU Radio's Lisa Show. You can learn more about her work at www.conflictfluent.com and www.raisingmediators.com.