Conflict Management Coaching:The CINERGY Model

CONFLICT MANAGEMENT COACHING: THE CINERGY™ MODEL describes a well-researched process for coaching people on a one-on-one basis, to improve their skills and abilities to manage and engage in their interpersonal disputes. This comprehensive text written by Cinnie Noble, a lawyer-mediator and certified coach, not only provides a coaching model that uniquely integrates neuroscience principles with conflict management and coaching theory and practice. It also provides readers with many ideas and practical ways to support a conflict coaching practice.CONFLICT MANAGEMENT COACHING is an informative resource that will be of interest to coaches, mediators, ombudsmen and other conflict management and dispute resolution practitioners, HR professionals, leaders, lawyers, psychologists, social workers and others who work with people in conflict.TABLE OF CONTENTS* Introduction* The Three Pillars of Conflict Management Coaching* Conflict Management: There Is No Rule Book* Client Engagement* The CINERGY™ Conflict Management Coaching Model* Conflict Management Coaching Skills* Applications of Conflict Management Coaching* Measuring Conflict Management Coaching

Cinnie Noble, CM, BSW, LLM(ADR), ACC, CMed, is a pioneer in the development of conflict management coaching. As a lawyer and certified coach and mediator with extensive experience in the fields of conflict management and executive coaching, Cinnie brought together principles from these two major disciplines to create the CINERGY(TM) model in 1999. Since that time, she is regularly asked to speak internationally on this subject and also writes extensively about the model's numerous applications. Cinnie and her associates coach people in many parts of the world and also train others worldwide to use this unique coaching method. Cinnie has taught conflict management courses at the University of Windsor Law School, University of Toronto and York University, and is a guest lecturer in the Masters of Law program in Alternate Dispute Resolution at Osgoode Hall Law School. Two of the four books she has written to date are on the subject of mediation: Mediation Advocacy: Effective Client Representation in Mediation Proceedings (with co-authors Leslie Dizgun and Paul Emond; Emond Montgomery, 1998) and Family Mediation: A Guide for Lawyers (Canada Law Book, 1999). She also recently co-authored with Ed Modell and Diane Brennan the chapter "Conflict Management" in The Handbook of Knowledge-Based Coaching by Leni Wildflower and Diane Brennan (Jossey-Bass, 2011). Cinnie is a former board member of the Greater Toronto Area chapter of the International Coach Federation. She co-founded and is the current host of ICF's Conflict Management Coaching-Special Interest Group. Cinnie also founded and currently chairs the Conflict Coaching Committee of the Association for Conflict Resolution's Workplace Section. Cinnie was appointed a Member of the Order of Canada in 1991.