Title: Conflict Management and Dialogue in Higher Education: 3rd Edition (Contemporary Issues in Conflict Management and Dialogue)
Publisher: Information Age Publishing 2020-11-01
Publication Date: 2020
Language: English
ISBN 10: 1648023061
ISBN 13: 9781648023064
Binding: Paperback
Edition: 3rd Edition
Condition: New

About this title

Synopsis

Conflict management is an overlooked area in leadership development. Mediation as an intervention method to use in conflict management can be productive for building leadership capacity and organizational development in higher education. Adults average five conflicts per day and people in titled leadership spend over two-thirds of their time engaged in managing conflict. This book offers conflict management strategies, models, and processes to support college and university personnel in recognizing and managing conflicts and how to build skill sets that can enhance effective communication and address issues strategically.

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