Title: Conflict Management: Resolve Disagreement at Work (Crisp Fifty Minute Series)
Publisher: Crisp Pub Inc
Publication Date: 2009
Language: English
ISBN 10: 1426018584
ISBN 13: 9781426018589
Binding: Soft cover
Edition: 4th Edition
Condition: Good

About this title

Synopsis

Whether it's in the form of visible back biting or silent resentment, conflict in the workplace can take a devastating toll on productivity and morale. Managing interpersonal differences is essential to business and protects the emotional health of employees. Learn how to help others settle their differences and work constructively as individuals and groups with a common purpose.

About the Author

Herb Kindler has conducted hundreds of leadership training programs in the United States and abroad. He is an M.I.T. graduate with his doctorate in management from UCLA. He was a chief engineer and CEO in industry before becoming full professor of management at Loyola Marymount University in Los Angeles. He currently conducts short courses at corporations, universities, and government organizations. As an international trainer, Dr. Kindler's clients include Symantec, Lockheed Martin, Hughes Electronics, IBM, Mattel Toys, General Motors, JVC, Lawrence Livermore National Laboratory, TRW, Starbucks, BBDO, Port of Oakland, U.S. Navy, City of Torrance, Congress Capacitaci�n Ejecutiva (Mexico) and Thai Airways and Nortel Networks (Thailand). He is the senior instructor at UCLA's semi-annual Technical Management Program, ranked #1 by participants, and UC Berkeley's Project Leadership Program. He is the author of Managing Disagreement Constructively (over 100,000 sold), Risk Taking: A Guide for Decision Makers, and Clear & Creative Thinking.

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