Conflict Management: Theory and Practice (Paperback)

Paperback. Conflict Management: Theory and Practice offers practitioners and students a powerful framework for analysing how conflicts arise and evolve. Drawing upon a variety of theoretical foundations, this text provides tools to manage complex interpersonal, group and organisational dynamicswhether in workplace, community, legal, or everyday settings. This revised edition blends theory with practice, combining contemporary research with accessible explanations, practical techniques, real-world scenarios, and structured exercises. Readers will learn how to foster constructive dialogue, resolve impasses, and lead with clarity and confidence.FeaturesIncorporates and reflects some of the changes that flow from the systemwide reform brought on by the establishment, in 2025, of new national mediation standards overseen by the Australian Mediator and Dispute Resolution Accreditation Standards (AMDRAS) BoardIncludes commentary from indigenous and multicultural conflict perspectivesProvides improved analysis of multi-party and multi-issue conflict contexts and those relevant to Australian practice and systemsCovers advances in online dispute resolution and artificial intelligence (AI) and their impacts upon conflict managementRelated TitlesGlissan, Advocacy in Practice, 8th edition Strategies to manage conflict constructively and create lasting solutions Shipping may be from our Sydney, NSW warehouse or from our UK or US warehouse, depending on stock availability.…