Conflict Mastery: Questions to Guide You

This book is about expanding perspectives on common aspects of conflict experiences – before, during, and after they arise – through the use of reflective questions and commentary. Metaphors, plays on words, and other questioning methods invite readers to think and feel differently about these aspects and try new and different ways of viewing and being in conflict. The questions are also designed to expand the quest to become more conflict masterful by making the route there more interesting and positive.

CINNIE NOBLE is a lawyer with a Masters of Law in Alternative Dispute Resolution. A certified coach and mediator, Cinnie is a pioneer of conflict management coaching - having created the CINERGY(R) model in 1999. Conflict management coaching (also known as conflict coaching) is a one on one process that helps people in organizational and other contexts strengthen their conflict intelligence and mastery to be able to engage more effectively in their interpersonal conflicts. Cinnie and her associates support the motto Peacebuilding - one person at a time, and coach and train the CINERGY(R) method worldwide. In addition to coaching, training, and mediating, Cinnie speaks internationally and writes extensively on areas relevant to the fields of coaching and conflict management. She is the author of five books - the most recent one prior to this being Conflict Management Coaching: The CINERGY(TM) Model (2011). In 1990 Cinnie was appointed a Member of the Order of Canada for her ground-breaking work in the travel industry for people with disabilities. She is also the recipient of the Queen Elizabeth II Golden Jubilee Medal (2002) and Diamond Jubilee Medal (2012).