Conflict, Conflict Resolution and Mediation: Theory, Process and Practice (Mediator Guidebook)

Conflict is a natural and healthy part of our lives, but it usually isn't perceived that way. To appreciate conflict as it presents itself, we must first understand its purpose. In a nutshell, conflict exists as a result of a decision we must make in the future or a decision we made or were involved in making, directly or indirectly. Ultimately, the decision-making process is at the center of every conflict we experience. To stay, or to go. To speak, or remain silent. This book describes and details the origins of human conflict (intrapersonal, interpersonal, and extrapersonal) by examining and illustrating how conflict affects and is affected by our systems of belief, emotion, and behavior. In this volume, I diagram these experiences in my Interpersonal Conflict Condition Model to provide a better understanding of how and why we experience conflict - how we process and go about resolving the conflict - and how mediation works to that end. This book is not just for mediators and attorneys as anyone can benefit from a better understanding of this topic.