Conflict Resolution at Work For Dummies
Scott, Vivian
ISBN 10: 0470536438 ISBN 13: 9780470536438
Published by For Dummies, 2009
Used
Soft cover
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World of Books (was SecondSale), Montgomery, IL, U.S.A.
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About this Item
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Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc. Seller Inventory # 00094462559
Synopsis:
A practical workplace guide to handling conflict effectively
Managing employees and encouraging them to work together toward a common goal is an essential skill that all leaders should possess. Conflict Resolution at Work For Dummies provides the tools and advice you need to restore peace, train your colleagues to get along better with others, prevent conflicts from ever starting, and maintain better productivity while boosting morale.
- One of the only trade publications that takes the manager's perspective on how to address conflicts, resolve disputes, and restore peace and productivity to the workplace
- Examines more positive means for resolving conflicts (other than arguing, surrendering, running away, filing a lawsuit, etc.)
- Helps managers and employees sort through problems and make the workplace a more rewarding place
No manager should be without Conflict Resolution at Work For Dummies!
About the Author:
Vivian Scott is a Certified Mediator in private practice and a retired Microsoft marketing manager. She is a member of the Washington Mediation Association and volunteers as a mediator at the Dispute Resolution Center of Snohomish & Island Counties.
"About this title" may belong to another edition of this title.
Bibliographic Details
Title: Conflict Resolution at Work For Dummies
Publisher: For Dummies
Publication Date: 2009
Binding: Soft cover
Condition: Good
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