Conflict Resolution at Work For Dummies

Vivian Scott

ISBN 10: 0470536438 / ISBN 13: 9780470536438

Published by For Dummies, 2009

About this Item

[ No Hassle 30 Day Returns ][ Ships Daily ] [ Underlining/Highlighting: NONE ] [ Writing: NONE ] [ Edition: first ] Minimal scratches. Publisher: For Dummies Pub Date: 12/30/2009 Binding: Paperback Pages: 360 first edition.

Seller Inventory # 6741175

Bibliographic Details

• Title: Conflict Resolution at Work For Dummies
• Publisher: For Dummies
• Publication Date: 2009
• Language: English
• ISBN 10: 0470536438
• ISBN 13: 9780470536438
• Binding: Soft cover
• Condition: Good

About this title

Synopsis

A practical workplace guide to handling conflict effectively

Managing employees and encouraging them to work together toward a common goal is an essential skill that all leaders should possess. Conflict Resolution at Work For Dummies provides the tools and advice you need to restore peace, train your colleagues to get along better with others, prevent conflicts from ever starting, and maintain better productivity while boosting morale.

• One of the only trade publications that takes the manager's perspective on how to address conflicts, resolve disputes, and restore peace and productivity to the workplace
• Examines more positive means for resolving conflicts (other than arguing, surrendering, running away, filing a lawsuit, etc.)
• Helps managers and employees sort through problems and make the workplace a more rewarding place

No manager should be without Conflict Resolution at Work For Dummies!

About the Author

Vivian Scott is a Certified Mediator in private practice and a retired Microsoft marketing manager. She is a member of the Washington Mediation Association and volunteers as a mediator at the Dispute Resolution Center of Snohomish & Island Counties.