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Operations Management introduces students to the dynamic field of operations management and shows the interesting, realistic and practical applications to the services and manufacturing operations. The new fifth Canadian edition features the latest concepts and applications while preserving the core features that have made the text a market leader.

With updated Canadian content, data and examples throughout, Stevenson's balanced approach, accessible format, careful explanations and clear, concise style is consistently praised for its ability to engage students. Operations Management supports students in understanding the important operations management concepts, as well as, applying tools and methods in career paths related to industrial engineering, cost accounting, marketing, management, management science, quantitative methods and statistics. For students not pursuing these careers, operations management will benefit them within any organization they work. The new edition continues to offer more support for 'doing Operations' than any other text, by providing detailed examples and lots of opportunity to practice.

Associate professor of Decision Sciences in the College of Business at Rochester Institute of Technology. He teaches graduate and undergraduate courses in operations management and management science. Dr. Stevenson is the author of textbooks in management science, statistics, and operations management. His articles have appeared in Management Science, Decision Sciences, Quality Progress, and other journals. He received a bachelor's degree in industrial engineering, an MBA, and a Ph.D. in production/operations management, from Syracuse University.

Dr. Hojati is an associate professor of operations management in the Edwards School of Business at the University of Saskatchewan. He teaches operations management and purchasing and supply management. He has taught and prepared teaching materials for the Purchasing Management Association of Canada. His articles have appeared in the International Journal of Production Economics, Production & Inventory Management Journal, and others. His research interests are in the applications of operations research techniques in operations. Dr. Hojati received a bachelor’s degree in economics and a master’s degree in operational research from London School of Economics, and a Ph.D. in management science from the University of British Columbia. He is certified in Production and Inventory Management (CPIM), awarded by APICS (the Association for Operations Management).