Construction Quality Management : Principles and Practice

Howarth, Tim, Watson, Paul

ISBN 10: 0415569117 / ISBN 13: 9780415569118

Published by Taylor & Francis Group, 2011

About this Item

Ships from the UK. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects.

Seller Inventory # GRP97679910

Bibliographic Details

• Title: Construction Quality Management : Principles and Practice
• Publisher: Taylor & Francis Group
• Publication Date: 2011
• Language: English
• ISBN 10: 0415569117
• ISBN 13: 9780415569118
• Binding: Soft cover
• Condition: Very Good
• Weight: 1.153 pounds

About this title

Synopsis

Quality management is essential for facilitating the competitiveness of modern day commercial organizations. Excellence in quality management is a requisite for construction organizations who seek to remain competitive and successful. The challenges presented by competitive construction markets and large projects that are dynamic and complex necessitate the adoption and application of quality management approaches.

This textbook is written in line with the ISO 9001:2008 standard and provides a comprehensive evaluation of quality management systems and tools. Their effectiveness in achieving project objectives is explored, as well as applications in corporate performance enhancement. Both the strategic and operational dimensions of quality assurance are addressed by focusing on providing models of best practice.

The reader is supported throughout by concise and clear explanations and with self-assessment questions. Practical case study examples show how various evaluative-based quality management systems and tools have been applied. Subjects covered include:

• business objectives – the stakeholder satisfaction methodology
• organizational culture and Health and Safety
• quality philosophy
• evaluation of organisational performance
• continuous quality improvement and development of a learning organization.

The text should prove most useful to students on both undergraduate and postgraduate construction management or construction project management courses. It will also prove a valuable resource for practising construction managers and project managers.

About the Author

Paul Watson is Head of the Department of the Built Environment and Professor of Building Engineering at Sheffield Hallam University, UK.

Tim Howarth is a Teaching Fellow in the School of the Built and Natural Environment at Northumbria University, UK.