The Consultant's Scorecard, Second Edition: Tracking Roi and Bottom-Line Impact of Consulting Projects
Phillips, Jack J.; Phillips, Patti
Language: English
Published by McGraw-Hill Companies, 2011
- Hardcover
- Used
Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.ThriftBooks-Dallas
AbeBooks seller since July 2, 2009
Condition: Used - As new
US$ 9.98
Quantity: 1 available
Add to basketItem description from seller
Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.
Seller Inventory # G0071742824I2N00
- Title
- The Consultant's Scorecard, Second Edition: Tracking Roi and Bottom-Line Impact of Consulting Projects
- Author
- Phillips, Jack J.; Phillips, Patti
- Publisher
- McGraw-Hill Companies
- Publication year
- 2011
- Condition
- As New
- Dust jacket
- No Jacket
- Binding
- Hardcover
- Language
- English
- ISBN 10
- 0071742824
- ISBN 13
- 9780071742825
- Edition
- 2nd Edition
- Item weight
- 1.19 pounds
Jack and Patti Phillips have fully updated their authoritative work to put you in the best possible position to sell your services to clients who demand proof of unmistakable financial value. On the flipside, this bookhelps clients determine the validity of prospectiveconsultants' promises and track progress after hiring.
The Consultant’s Scorecard offers simple data collection techniques for measuring the value of a project in six key areas:
- Client satisfaction
- New knowledge and skills acquired by the client
- Successful project implementation
- Business unit impact
- Return on investment
- Intangible benefits
In addition to enabling you to measure your contribution, this process provides a framework you can use to focus on results throughout the consulting intervention.
The key concept in any consulting project today is "accountability." Senior managers are being held more and more accountable for the consulting fees they pay out--so they're requiring more accountability from consultants. The Consultant's Scorecard helps both parties involved in the process form rocksolid measurements of the value of any project.
PRAISE FOR THE PREVIOUS EDITION OF THE CONSULTANT’S SCORECARD:
"Jack Phillips's unique approach to measuring the return on investment of consulting makes The Consultant's Scorecard a must-read for anyone involved in the consulting process." -- Stephen R. Covey, author of the bestseller The 7 Habits of Highly Effective People
Consulting clients are demanding more and more assurance that the large fees they pay will bring measurable results to their organizations. The Consultant's Scorecard is the tool you need to create effective impact and ROI statements for every project proposal you submit. Consultants and ROI experts Jack and Patti Phillips show how to measure and report value,results, and impact to dramatically expand your business. The Consultant's Scorecard includes:
- Examples of successful projects
- Important trends and timely issues
- Downloadable tools provided online
- Expansive self-assessment checklist
- Templates for easy use
"Synopsis" may belong to another edition of this title.
About the Author
Patricia Pulliam Phillips, Ph.D., presidentand CEO of the ROI Institute, Inc., consults with organizations around the globe. She is the author or coauthor of numerous articles and books, including Show Me the Money, The Value of Learning, and The Consultant's Guide to Results-Driven Business Proposals.
The authors live in Birmingham, Alabama.
"About the title" may belong to another edition of this title.
ThriftBooks-Dallas
Dallas, TX, U.S.A.
AbeBooks seller since July 2, 2009
Shipping rates within U.S.A.
| Item | 4 to 8 business days | 4 to 8 business days |
|---|---|---|
| First item | US$ 0.00 | US$ 0.00 |
Payment methods
Store description
ThriftBooks is a fully independent seller of used books, having sold more than 160 million used and new books since we started in 2003. Each quality used book is sorted, graded, shelved and shipped by hand by our team of dedicated employees in our seven warehouses across the US. We have the best selection of books, in the right condition and format, at everyday low prices. We also have a dedicated, US-based Customer Service team, ranked in the top three by Newsweek for Best Customer Service in 2018 and 2019, so you can shop with confidence. We support and invest in our employees, appreciate and value our customers, and truly believe in the power of the written word to educate, energize, and engage readers of all ages and interests.…
Seller's business information
Thrift Books Global LLC
18300 Cascade Ave S
Seattle, WA U.S.A. 98188
Terms of sale
We guarantee each book that we send you. If you have any problems, please contact
our dedicated customer service department. They will do everything possible to
ensure you are happy with your order.
Shipping terms
All domestic Standard shipments are distributed from our warehouses by OSM, then handed off to the USPS for final delivery.
2-Day Shipping is delivered by FedEx, which does not deliver to PO boxes.
International shipments are tendered to the local postal service in the destination country for final delivery – We do not use courier services for international deliveries.