Consulting for Real People: A Client-Centred Approach for Change Agents and Leaders (UK PROFESSIONAL BUSINESS Management / Business)

Cockman, Peter

ISBN 10: 0077093348 / ISBN 13: 9780077093341

Published by McGraw Hill / Europe, Middle East & Africa, 1998

About this Item

Most items will be dispatched the same or the next working day. A copy that has been read but remains in clean condition. All of the pages are intact and the cover is intact and the spine may show signs of wear. The book may have minor markings which are not specifically mentioned.

Seller Inventory # rev1961738546

Bibliographic Details

• Title: Consulting for Real People: A Client-Centred Approach for Change Agents and Leaders (UK PROFESSIONAL BUSINESS Management / Business)
• Publisher: McGraw Hill / Europe, Middle East & Africa
• Publication Date: 1998
• Language: English
• ISBN 10: 0077093348
• ISBN 13: 9780077093341
• Binding: Soft cover
• Edition: 2nd Edition
• Condition: Good
• Weight: 590 grams

About this title

Synopsis

"Consulting for Real People: a Client-Centred Approach for Change Agents and Leaders, 2/e" shows you how to become truly client-centred by empowering your client and supporting them right through to the point where the new behaviour replaces the old. Formerly titled "Client-Centred Consulting: A Practical Guide for Internal Advisers and Trainers", this highly successful book has been fully updated to reflect advances in the field. The scope of the book has also been expanded to include issues, dilemmas and the operational styles of both internal and external change agents. Other new topics covered include change management issues for leaders, managing large-scale organisational changes, and ways in which change agents can empower themselves and their clients. The book begins with an exploration of all aspects of change management from the perspective of consultant, manager or team leader. It goes on to explore the range of consulting styles available and the structure of the consultant-client relationship. Finally it explains why successful change agents must have a high level of personal power and self-esteem and it explores ways in which these can be acquired.