This textbook introduces readers to the complex world of private club management. Chapter contributors are hospitality educators and others with expertise in the areas of club management and facilities. The third edition features two new chapters. "Effective Communication for Club Managers" covers common communications challenges; speaking, writing and listening; important workplace communication issues, and technology and communication. "Club FacilA6ity Management" provides an overview of facility management responsibilities at a private club, sustainability, building projects and quality assessments. Other topics include: Club Governance and the General Manager/CEO Membership Marketing Club Food and Beverage Operations Golf Operations in Clubs Editors: Joe Perdue, CCM, CHE, and Jason Koenigsfeld, Ph.D., CHE, for the Club Managers Association of America �2013, 17 Chapters, Softbound For more information and special industry and academic pricing, please contact the AHLEI sales team.

About the Author

"Jack D. Ninemeier, Ph.D.," is a Professor in The School of Hospitality Business at Michigan State University. "Joe Perdue, CCM," is an Associate Professor in the William F Harrah College of Hotel Administration at the University of Nevada, Las Vegas, and is the Academic Advisor for the Club Managers Association of America.

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