How Conversations Work: How Great Leaders Transform Communications, Collaboration, Culture and Themselves

Stillman, Daniel

ISBN 10: 9462763569 / ISBN 13: 9789462763562

Published by Management Impact, 2020

About this Item

01 edition. 248 pages. 8.00x5.00x0.75 inches. In Stock.

Seller Inventory # 9462763569

Bibliographic Details

• Title: How Conversations Work: How Great Leaders Transform Communications, Collaboration, Culture and Themselves
• Publisher: Management Impact
• Publication Date: 2020
• ISBN 10: 9462763569
• ISBN 13: 9789462763562
• Binding: Paperback
• Condition: Brand New
• Weight: 0.32 kilograms

About this title

Synopsis

Leadership is the art of designing transformative conversations.

Real change is needed, now, more than ever. This change can’t happen through force, edict or persuasion. The future will be built through conversation - and Good Talk will show you how.

Good Talk is a step-by-step framework to effect change in your personal and professional conversations. With dozens of tools and interactive components, Good Talk is a handbook to navigate the conversations that matter.

What’s Inside:

• How to see the structure of conversations. Life is built one messy, slippery conversation at a time. While conversations feel hard to hold onto, ebbing and flowing, back and forth and into eventual silence, they each have a structure. The first step to changing your conversations is seeing what’s going on between the silence.
• What is your Conversation Operating System? Who gets invited to the conversation? Who speaks first? Where does the conversation take place? What happens if someone messes up? In every conversation, there are elements that guide the exchange. The nine elements of the Conversation OS Canvas can help you to shift the direction of your conversations.
• What is your conversational range? Conversations are more than dialogue. From the conversations in your head to the complex conversation that is your organization, you need to design conversations that matter across a huge range of sizes. Learn to master conversations from the boardroom and beyond.
• How to design conversations that matter. The world needs fresh, creative conversations that are alive, and that work for all the people involved. How can you design conversations that matter? Leadership means designing the conditions for these conversations to happen. Learn the patterns and principles to make change possible.

About the Author

Daniel Stillman designs conversations for a living, and insists that you actually do that too.
As an independent design facilitator, he works with clients and organizations of all shapes and sizes (From Google to Visa, to name a few) to help them frame and sustain productive and collaborative conversations, deepen their facilitation skills, and coach them through the innovation process. His first book, The 30 Second Elephant and the Paper Airplane Experiment is about origami and teams and yes, it's as strange as it sounds.
He hosts The Conversation Factory podcast where he interviews leaders, changemakers and innovators on how they design the conversations in their work and lives. Listen to an episode at theconversationfactory.com/listen