Supports Goodwill of Silicon Valley job training programs. The cover and pages are in Good condition! Any other included accessories are also in Good condition showing use. Use can include some highlighting and writing, page and cover creases as well as other types visible wear.

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Bibliographic Details

Title: Conversion: The Last Great Retail Metric
Publisher: Authorhouse
Publication Date: 2011
Language: English
ISBN 10: 1463414218
ISBN 13: 9781463414214
Binding: Hardcover
Condition: good

About this title

Synopsis

"Retailers today are able to generate the critical customer information on traffic and conversion rates that turn from their traditional anecdotal reflections ... in Conversion Mark Ryski tells us all that we need to know to make that shift a reality. A true find for any retailer looking for dramatic improvements in business outcomes!"
- Len Schlesinger President, Babson College
former Vice Chairman and COO, Limited Brands
"A retail brand is built from the cumulative effects of its shoppers' experiences over time, making learning from these experiences a strategic priority for retailers in order to drive business value. Converting customers into buyers is the first step in creating a sustained partnership that results in value for all. The strategies introduced in this book will help retailers of all sizes and categories convert their customers' experiences into future buyers."
- Pat Conroy Vice Chairman, Deloitte LLP
& Consumer Products Practice Leader
"Half the battle is finding the right things to measure for your business and industry. Ryski is right that conversion is a critical metric for retailers who care about revenue, profits, and growth."
- Thomas H. Davenport President's Distinguished Professor,
Babson College & Author of Competing on Analytics and
Analytics at Work

About the Author

Mark Ryski is the Founder and President of HeadCount Corporation, a leading business analytics firm working with retailers across North America. He's also the author of When Retail Customers Count - the first book ever written dedicated to the topic of retail traffic and customer conversion.

headcount.com

"About this title" may belong to another edition of this title.

Store Description

Goodwill of Silicon Valley?s mission is to support our employees, our customers, and people with challenging barriers to employment; to raise their standard of living and improve their lives through our services and social enterprise. Founded in Santa Clara County in 1928, Goodwill of Silicon Valley is dedicated to improving employment opportunities, increasing standards of living, providing economic independence, and restoring our clients? sense of self-worth. We do this through workforce creation, vocational training, and environmental stewardship. With 18 retail stores, an online store, an extensive reuse/recycling operation, and our Contract Services division, we help people overcome barriers to employment, build sustainable livelihoods, and transform their lives and communities.

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Goodwill of Silicon Valley
1080 North 7th Street, San Jose, CA, 95112, U.S.A.

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