This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. .

Seller Inventory # 7719-9780859696821

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Bibliographic Details

Title: How to Cope with Difficult People (Overcoming Common Problems S.)
Publisher: Sheldon Press 20/03/1997
Publication Date: 1997
Language: English
ISBN 10: 0859696820
ISBN 13: 9780859696821
Binding: Soft cover
Condition: Very Good

About this title

Synopsis

This is a book for anyone who has ever encountered an explosive boss, an uncooperative civil servant, hostile clients, arrogant salespeople, or an argumentative family member. This book advises how to recognize when people are attacking you verbally, how to adapt your defence to different types of attack, and how to remain calm and confident and avoid getting upset. Tests, questionnaires and personal development exercises are included.

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Seller's business information

WRAP Ltd
Unit 4,, 119 Loverock Road, Reading, RG30 1DZ, United Kingdom

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All our books are used in either Good or Very Good condition. Should there be any problems after purchase email us and we will sort it out to your satisfaction.

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