Core Indicators of Effectiveness for Community Colleges

Today's competitive environment requires community colleges to deliver increased value and measure meaningful performance. However, many colleges lack the resources, technology, or capability required to produce credible data that documents both student and institutional performance. This leaves colleges vulnerable to questions about performance on traditional measures of student success. Use this resource to find new ways to pinpoint and measure effectiveness for completion.

Christopher Shults is the Dean of Institutional Effectiveness and Strategic Planning and the Middle States Accreditation Liaison at the Borough of Manhattan Community College. He has authored publications, presented, and consulted with colleges and association on issues of institutional effectiveness, planning, and leadership; co-created and co-led development programs for senior administrators and faculty; and is currently an advisory board member for the EdD Program in Community College Leadership at New Jersey City University.